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by Eleanor Brown
In the middle of crunching numbers, researcher Barry J. Babin was suddenly
very, very scared that he was about to be forced to recommend that only
men should be hired as managers.
Stress has a more positive affect on performance for men, reported
Babin at his April 12 presentation as part of the John Molson School of
Businesss Royal Bank Distinguished Professor Series.
Then the other high-heeled shoe dropped.
Companies looking for low turnover (the costs of continually hiring and
training can be prohibitive) should target women as employees: It
takes more for a woman to quit.
Dr Babins talk was titled The Birds And the Bees in Business
Relationships: Boys and Girls in Business Environments.
This was really a taboo subject for most of the 80s, said
the associate professor of marketing at the University of Southern Mississippi.
Sex was seen as a nuisance variable. But in the mid-1990s, its
gotten okay again. It may be stereotypical to draw these conclusions, but
theyre basically true.
After watching his own kids, Babin noticed that the boy liked war games,
the girl preferred quieter pasttimes. Despite attempts to the contrary,
girls have no interest in action toys.
Men are driven by agentic goals, which are about aggression
and mastery. Me caveman, grunted Babin. Men are driven
by overall themes. Men are simpler.
Women have communal goals, meaning they care more about relationships, whether
those be with co-workers or family members. Women are detail-oriented. Women
respond to their emotions more than men do.
Babin touched on what this means for workers and their bosses, and for retail
store operators looking to snag shoppers.
Breaking rules for men is easier if it means a goal will be reached,
men will deal with consequences later. Women, however, will stop to think
about how breaking this rule such as when a clerk is trying to keep
a customer happy could affect harmonious relationships with other
co-workers.
The audience in the J.A. DeSève Cinema was fascinated.
It was a great presentation. Hes a great speaker and very dynamic,
said Susan Reid, a researcher in information processing within a business
context. She added, I think theres a certain simplicity that
probably needs to be debated.
On the other hand, Reid is a mother, and has discovered that childrens
interests vary, just as with Babins kids.
I said I was going to treat my kids exactly the same way. Then I realized
that we dont choose [for them]. They choose.
John Molson School of Business dean Jerry Tomberlin called the talk interesting.
It reminds us that culture is a multi-variant, and also age and gender.
He said that men tend to focus more on their work, often at the expense
of their personal lives, but when a businesswoman is pregnant, her priorities
change out of necessity.
In a later interview, Babin said that all stereotypes contain some small
truth. There is extensive literature on social stereotypes
and how they come to be and what functions they perform. These stereotypes
exist for countless categories of people. They are real psychological/cognitive
concepts. Indeed, our brain would suffer severe overload if we had to process
every object we encountered without the help of such devices.
Take car salesmen. Babin wont say salespeople precisely because
the stereotype is of a man, overweight, dressed up but badly (and wearing
a hideous tie), with a cigarette. And hes pushy.
Visit a car dealer and you sometimes find someone who shares some
of these characteristics, although rarely is one so perfect as to share
all. Your reaction (for example, skepticism) is determined in part by the
extent to which the person matches the category.
Likewise, there is certainly a category for absent-minded professor,
teacher, lawyer, politician, Southerner, etc.
He called his research a simple attempt to describe reality
based upon the responses of hundreds of people interviewed by Babin, and
the thousands interviewed by other researchers.
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